Case studies
Research • Ideate • Design • Validate • Iterate
Audible
Redesigning “Search” to help user discover content and find their favourite audiobook.
Zurich - Customer Experience Mastery
A series of customer experience design masterclass that coached selected teams at Zurich Insurance.
CX Design, Design Thinking, HCD, Service Design
Westpac OPA
Creating a Personal Advice tool for Westpac’s branches to serve both bankers and customers.
AlloShop - Fashion Creator tool
An application for online content creators to create products for affiliate and monetise
Telstra Home Dashboard - Project Matisse
Manage home internet and overviewing broadband performance, getting usage management, self-diagnostics, and insights and status for their account.
BT Panorama
A new platform which consolidated several legacy systems for BT Financial Group, offering advisors and investors a centralised wealth management system.
Voli XD - Travel Itinerary App
An application for travellers to explore, plan and record their experience
